Easy Steps to Opt-Out of MTN Data Auto-Renewal with Image Guide (Updated with latest codes)
Have you been receiving the data auto-renewal message from MTN and looking for an easy way to opt out? In this very short and easy guide, I will show you how to opt out of MTN data auto-renewal with images to help you step by step.
Update: Note that following the mandate by NCC to all telecommunication companies to start using harmonized shortcodes for phone and data recharge, call center, etc, this article was updated with the new codes and the steps to follow. Hence these steps may be applied to other networks.
MTN offers many data bundle packages and during the subscription stages, users are allowed to choose the one-time purchase or auto-renewal options.
I always choose the one-time purchase option as I may want to purchase a different bundle package in my next subscription.
However, I mistakenly clicked the option for auto-renewal and when the data finished, of course before getting to the end of the month as usual (data in the country is very slow yet exhausts as fast as you purchase them), I re-subscribed for a bigger data bundle package but I kept receiving a message from MTN anytime I recharge my phone to subscribe for the previous bundle I mistakenly choose for auto-renewal.
It was frustrating, so I went to Google to search for how I could deactivate or rather stop the MTN data auto-renewal messages.
I was bombarded with the long process option, all first suggesting that I know the data code of the previous data plan, then sending a NO message with the plan code to 131 (NO + DATA PLAN CODE to 131). NOTE, THE 131 DATA CODE HAS NOW MOVED TO 312.
For example; if the code of the data bundle was 106, I have to type NO106 and send to 312.
This is not a problem, the stress here is finding or knowing the data plan code you previously subscribed to.
Without wasting your time, follow these simple steps to see how you can opt-out of the MTN data auto-renewal option without knowing the plan code or sending any message.
Simple Steps to Stop MTN Data Auto Renewal with Image Description (2023 Latest Update)
1. Dial *312#
2. Choose Data Plans (Option 1)
3. Choose Next (Option 99)
4. Choose Manage Data (Option 12)
5. Choose Cancel Auto-Renewal (Option 3)
6. Select Bundle to Opt-Out Of
7. Done
See the Image description on how to opt out of MTN Data auto-renewal below.
Step 1. Dial *312#
Step 2. Choose Data Plans (Option 1)
Step 3. Choose Next (Option 99)
Step 4. Choose Manage Data (Option 12)
Step 5. Choose Cancel Auto Renewal (Option 3)
Step 6. Select Bundle to Opt-Out Of
7. Done
Note: If you don’t know your data bundle, you can choose Option 1 in Step 5 above to view your active data bundle plan.
With these easy steps to cancel MTN data auto-renewal, you do not need to know the particular data plan you were using as you can also find it in the steps and avoid sending the wrong code to the operators and still being embarrassed with the auto-renewal messages.
I hope this guide helps. Let me know.
Here’s how to get MTN 4GB for N1000 and 1GB for N200.
Bonus: You can also dial *121# to see the wonderful Data Offers MTN Has for you.
This was helpful that I had to drop an appreciation, thank you very much
Thank you Jimmy. Appreciation well received.
I wanted to cancel my auto renew plan but it is showing service temporarily unavailable since last week
Follow the steps in this post to successfully cancel your MTN auto data renewal.
How can I stop Trivia Max auto-renewal?
Thanks
Thanks
You’re welcome Faruku.
Pls help me how can I stop them from deducting my airtime
Hello Rejoice, simply follow the process stated in the article to stop MTN from deducting your airtime automatically. Once you opt out of data renewal, the automatic deductions will stop.
They have been deducting my airtime how can I opt out
Help me off my Auto renewal please
Please when I dial # 131# they said there was an error, its not working
Dial *312# and follow the same steps as in the post. Will update the post soon.
I’m trying to opt out on auto renewal of 20g per month that won’t even last me for 2weeks
I tried *131* nd all the method here to opt out,still showing me I should click on 11gb renewal monthly before I can opt out on that 20gig
Is annoying
Hello Arewa, can you share the steps you followed. Maybe you’re missing something. They won’t force you to resubscribe. Kindly be calm and follow the process stated here. It works for everyone.
I wanted to cancel my auto renewal but it say you Y’ellow don’t have an active data bundles on auto renew purchase
Then it means you’re not on auto renewal. So, go ahead and purchase any data bundle.
The best step by step guide I have seen with any hitches..you went extra mile by adding pictorial guide. I do hope you sometimes teach… as in academics…your students would be thankful to have you as their teacher. Most times a good teacher is all the difference needed in a students performance.
Thanks
Thank you for the kind words Ngozi.
Number 8 is hot deal.
The article has been updated. Simply click next and you’ll see the option in 11.
This was very helpful thank you very much. I did NO110 to opt out of 4.5GB data plan.
I’m glad we could help.
The option Manage Data No longer there so I couldn’t deactivate
It’s dear, simply dial next and you’ll see it.
This is really helpful. Thank you
Fantastic it’s really worked 👍 for me 😁😊
I have been trying to opt out of 20 gb monthly plan. I have tried the process. I could not see the option for manage data. Instead I saw as No. 8 Hot Deals. Please help.
It worked thanks
Mine is not working
Is saying you don’t have active data plan
Please mine is saying no active data plan and I don’t want to sub again until I sort this out
Hi Blessing, don’t worry. You may go ahead to subscribe your chosen data plan, then follow the steps in this article afterward.
Thanks…it was helpful
Tanx for the easy steps it works perfectly well
Exactly what just happened to me
Good information. Thanks
Mine is not giving the option for the data code I subscribed to. It’s giving me two options of data bundle. I tried them and it tells me they are not the bundle I subscribed for.
Which bundle did you subscribe to?
Wow! This was really helpful. Thanks
Thank you so much. This is exactly what I need.
This was so helpful because the other method was so stressful and confusing
Bravo! thank you for this write up. You just safe from MTN auto renewal frustration. The simplex method have ever seen Kudo to you Francis!
Glad I could be of help. Best regards.
🤝👍
Thank you so much. It works perfectly!
*131# always worked for me, but now is saying “unknown application”. Please help.
I need to cancel the unlimited money per data.
131 code still works. Maybe you should wait a while and try again. Could be a network issue from your end. Regards
Works. Thanks and keep it up. I’ll like to just have your contact in hand.
You are welcome. You can reach me anytime through the contact button. Regards
Nice one. You are doing well.