Easy Steps to Opt-Out of MTN Data Auto-Renewal with Image Guide (Updated with latest codes)

Have you been receiving the data auto-renewal message from MTN and looking for an easy way to opt out? In this very short and easy guide, I will show you how to opt out of MTN data auto-renewal with images to help you step by step.

Update: Note that following the mandate by NCC to all telecommunication companies to start using harmonized shortcodes for phone and data recharge, call center, etc, this article was updated with the new codes and the steps to follow. Hence these steps may be applied to other networks.

MTN offers many data bundle packages and during the subscription stages, users are allowed to choose the one-time purchase or auto-renewal options.

I always choose the one-time purchase option as I may want to purchase a different bundle package in my next subscription.

However, I mistakenly clicked the option for auto-renewal and when the data finished, of course before getting to the end of the month as usual (data in the country is very slow yet exhausts as fast as you purchase them), I re-subscribed for a bigger data bundle package but I kept receiving a message from MTN anytime I recharge my phone to subscribe for the previous bundle I mistakenly choose for auto-renewal.

It was frustrating, so I went to Google to search for how I could deactivate or rather stop the MTN data auto-renewal messages.

I was bombarded with the long process option, all first suggesting that I know the data code of the previous data plan, then sending a NO message with the plan code to 131 (NO + DATA PLAN CODE to 131). NOTE, THE 131 DATA CODE HAS NOW MOVED TO 312.

For example; if the code of the data bundle was 106, I have to type NO106 and send to 312.

This is not a problem, the stress here is finding or knowing the data plan code you previously subscribed to.

Without wasting your time, follow these simple steps to see how you can opt-out of the MTN data auto-renewal option without knowing the plan code or sending any message.


Simple Steps to Stop MTN Data Auto Renewal with Image Description (2023 Latest Update)

1. Dial *312#

2. Choose Data Plans (Option 1)

3. Choose Next (Option 99)

4. Choose Manage Data (Option 12)

5. Choose Cancel Auto-Renewal (Option 3)

6. Select Bundle to Opt-Out Of

7. Done

See the Image description on how to opt out of MTN Data auto-renewal below.

Step 1. Dial *312#

1. Dial *312# to opt out of auto renewal


Step 2. Choose Data Plans (Option 1)

2. Choose option 1 to select data plans


Step 3. Choose Next (Option 99)

3. Choose Next (Option 99)


Step 4. Choose Manage Data (Option 12)

4. Choose Manage Data (Option 12)


Step 5. Choose Cancel Auto Renewal (Option 3)

Easy Steps to Opt-Out of MTN Data Auto-Renewal with Image Guide (Updated with latest codes)


Step 6. Select Bundle to Opt-Out Of

Choose mtn data plan to opt out of


7. Done

Note: If you don’t know your data bundle, you can choose Option 1 in Step 5 above to view your active data bundle plan.

With these easy steps to cancel MTN data auto-renewal, you do not need to know the particular data plan you were using as you can also find it in the steps and avoid sending the wrong code to the operators and still being embarrassed with the auto-renewal messages.

I hope this guide helps. Let me know.

Here’s how to get MTN 4GB for N1000 and 1GB for N200.

Bonus: You can also dial *121# to see the wonderful Data Offers MTN Has for you.

Francis Nwokike

Francis Nwokike is a Social Entrepreneur and an experienced Disaster Manager. I love discussing new business trends and marketing tips. I share ideas and tips that will help you grow your business.

51 Responses

  1. Jummy says:

    This was helpful that I had to drop an appreciation, thank you very much

  2. ganiyat says:

    I wanted to cancel my auto renew plan but it is showing service temporarily unavailable since last week

  3. Aliyu Umar says:

    How can I stop Trivia Max auto-renewal?

  4. Sopito says:


  5. Faruku shehu says:


  6. Rejoice ukpabia says:

    Pls help me how can I stop them from deducting my airtime

    • Hello Rejoice, simply follow the process stated in the article to stop MTN from deducting your airtime automatically. Once you opt out of data renewal, the automatic deductions will stop.

  7. Rejoice ukpabia says:

    They have been deducting my airtime how can I opt out

  8. Christopher odinlo says:

    Help me off my Auto renewal please

  9. Linda says:

    Please when I dial # 131# they said there was an error, its not working

  10. Arewa Modupe says:

    I’m trying to opt out on auto renewal of 20g per month that won’t even last me for 2weeks
    I tried *131* nd all the method here to opt out,still showing me I should click on 11gb renewal monthly before I can opt out on that 20gig
    Is annoying

    • Hello Arewa, can you share the steps you followed. Maybe you’re missing something. They won’t force you to resubscribe. Kindly be calm and follow the process stated here. It works for everyone.

  11. Taiwo says:

    I wanted to cancel my auto renewal but it say you Y’ellow don’t have an active data bundles on auto renew purchase

  12. Ngozi says:

    The best step by step guide I have seen with any hitches..you went extra mile by adding pictorial guide. I do hope you sometimes teach… as in academics…your students would be thankful to have you as their teacher. Most times a good teacher is all the difference needed in a students performance.

  13. Kogoro Pius says:

    Number 8 is hot deal.

  14. Kwinjae says:

    This was very helpful thank you very much. I did NO110 to opt out of 4.5GB data plan.

  15. Pelia says:

    The option Manage Data No longer there so I couldn’t deactivate

  16. Mutiullah says:

    This is really helpful. Thank you

  17. Glory says:

    Fantastic it’s really worked 👍 for me 😁😊

  18. Dike, Uzoma Amos says:

    I have been trying to opt out of 20 gb monthly plan. I have tried the process. I could not see the option for manage data. Instead I saw as No. 8 Hot Deals. Please help.

  19. Chanmi says:

    It worked thanks

  20. Yakubu says:

    Mine is not working
    Is saying you don’t have active data plan

  21. Blessing says:

    Please mine is saying no active data plan and I don’t want to sub again until I sort this out

  22. Fiyi says:

    Thanks…it was helpful

  23. Felix says:

    Tanx for the easy steps it works perfectly well

  24. Gaga says:

    Exactly what just happened to me

  25. Ugochi says:

    Good information. Thanks

  26. Abike says:

    Mine is not giving the option for the data code I subscribed to. It’s giving me two options of data bundle. I tried them and it tells me they are not the bundle I subscribed for.

  27. Bahago says:

    Wow! This was really helpful. Thanks

  28. Stella says:

    Thank you so much. This is exactly what I need.

  29. Scott Taylor says:

    This was so helpful because the other method was so stressful and confusing

  30. Nike says:

    Bravo! thank you for this write up. You just safe from MTN auto renewal frustration. The simplex method have ever seen Kudo to you Francis!

  31. Juanevere says:


  32. Emmanuel says:

    Thank you so much. It works perfectly!

  33. Antonio says:

    *131# always worked for me, but now is saying “unknown application”. Please help.
    I need to cancel the unlimited money per data.

  34. Jjc says:

    Works. Thanks and keep it up. I’ll like to just have your contact in hand.

  35. Uzochukwu Mike P says:

    Nice one. You are doing well.

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