Easy Steps to Opt-Out of MTN Data Auto-Renewal with Image Guide (Updated with latest codes)
Have you been receiving the data auto-renewal message from MTN and looking for an easy way to opt out? In this very short and easy guide, I will show you how to opt out of MTN data auto-renewal with images to help you step by step.
Update: Note that following the mandate by NCC to all telecommunication companies to start using harmonized shortcodes for phone and data recharge, call center, etc, this article was updated with the new codes and the steps to follow. Hence these steps may be applied to other networks.
MTN offers many data bundle packages and during the subscription stages, users are allowed to choose the one-time purchase or auto-renewal options.
I always choose the one-time purchase option as I may want to purchase a different bundle package in my next subscription.
However, I mistakenly clicked the option for auto-renewal and when the data finished, of course before getting to the end of the month as usual (data in the country is very slow yet exhausts as fast as you purchase them), I re-subscribed for a bigger data bundle package but I kept receiving a message from MTN anytime I recharge my phone to subscribe for the previous bundle I mistakenly choose for auto-renewal.
It was frustrating, so I went to Google to search for how I could deactivate or rather stop the MTN data auto-renewal messages.
I was bombarded with the long process option, all first suggesting that I know the data code of the previous data plan, then sending a NO message with the plan code to 131 (NO + DATA PLAN CODE to 131). NOTE, THE 131 DATA CODE HAS NOW MOVED TO 312.
For example; if the code of the data bundle was 106, I have to type NO106 and send to 312.
This is not a problem, the stress here is finding or knowing the data plan code you previously subscribed to.
Without wasting your time, follow these simple steps to see how you can opt-out of the MTN data auto-renewal option without knowing the plan code or sending any message.
Simple Steps to Stop MTN Data Auto Renewal with Image Description (2023 Latest Update)
1. Dial *312#
2. Choose Data Plans (Option 1)
3. Choose Next (Option 99)
4. Choose Manage Data (Option 12)
5. Choose Cancel Auto-Renewal (Option 3)
6. Select Bundle to Opt-Out Of
See the Image description on how to opt out of MTN Data auto-renewal below.
Step 1. Dial *312#
Step 2. Choose Data Plans (Option 1)
Step 3. Choose Next (Option 99)
Step 4. Choose Manage Data (Option 12)
Step 5. Choose Cancel Auto Renewal (Option 3)
Step 6. Select Bundle to Opt-Out Of
Note: If you don’t know your data bundle, you can choose Option 1 in Step 5 above to view your active data bundle plan.
With these easy steps to cancel MTN data auto-renewal, you do not need to know the particular data plan you were using as you can also find it in the steps and avoid sending the wrong code to the operators and still being embarrassed with the auto-renewal messages.
I hope this guide helps. Let me know.
Here’s how to get MTN 4GB for N1000 and 1GB for N200.
Bonus: You can also dial *121# to see the wonderful Data Offers MTN Has for you.