What every small business needs to know in 2021
Running a small business is no mean feat, and every entrepreneur must put on different hats to deal with various business functions, including marketing, financial management, sales, product development, and personnel management. But you must observe market trends too, as a lack of knowledge on powerful trends can jeopardize your company.
Fortunately, there are ways to ease the burden of these challenges, and even turn in more profits in 2020 and beyond. This is what you need to know:
Cyberattacks will be more widespread
Previously, hacking was synonymous with large corporations, where the primary goal of hackers was to breach security to steal valuable data. However, small businesses have been targeted in recent times, with more than 60% of the victims running out of business within a year. The attacks are expected to be more rampant in 2020. There are plenty of cybersecurity solutions that protect endpoints and workstations by offering standard antivirus and anti-malware features, so make sure these are all in place. It’s a good idea to insure yourself against cyberattacks to mitigate any potential costs.
Employee well-being is paramount
Employees want more than promotions and big pay cheques, they want to feel valued at work. Whether your employees work in the head office, in the field, on a contract basis or remotely, ensure that they are happy; productivity levels are directly tied to happiness. Improve engagement and morale to retain top employees and attract new hires.
Clients are looking for engaging content on social media
Stories on Facebook and Instagram are among the interesting content that clients search for online. To succeed in social media marketing, small businesses must also publish stories for their promotions and campaigns to increase traffic to their websites. There are plenty of programs and apps that businesses can use to create compelling stories for social media.
It’s time to go green
The excitement of going green is not about to die down anytime soon. A lot of people are adopting greener lifestyles – by following vegetarian diets, for example, or using organic products and buying from eco-friendly businesses. To go green, SMEs should start using sustainable materials, streamlined packaging and energy-efficient methods to reduce their carbon footprints. However, the answer lies in the ability to authenticate the processes to customers.
Educate your stakeholders
In this digital age, information is readily available, so SMEs must ensure that they effectively educate stakeholders on all relevant details. Stakeholders often conduct extensive research before investing in any business. As such, you must ensure that all information is passed between staff and management through easy to read presentations, infographics, and reports. Interactive maps and charts are useful in communicating statistics and numbers. Use programs with templates that enable you to create visual content without hassle.
Remote working is developing
Space and infrastructure drive up operational costs for small businesses. Real estate is expensive, which is why many businesses are now opting for remote working. In the UK, about 23% of small businesses have had to hire more employees due to rapid expansion, and this is an appealing solution to effectively managing a large team. Business apps allow you to send messages to employees, conduct video conferences, fill out checklists or forms and so on. In 2020, people will spend more time working remotely and less time traveling.
Become a thought leader
People are receptive to doing business with thought leaders, so you must maintain a strong digital presence for the company’s brand and the personal brands of the executive leaders. Today, customers want to deal with businesses that have functional online channels and are led by knowledgeable and reputable leaders. This way, they can determine whether the company has a true vision they would like to be part of. As such, SMEs must leverage their know-how and expertise in their niche industries to establish strong connections with customers.
In conclusion, small businesses must observe trends and embrace digital tools to overcome any challenges that may pop up. The adoption of innovative solutions will help businesses to grow while minimizing the associated pains. Adequate preparation and research will enable your business to prevail regardless of the current market trends.